DACHRAMP

The DachRamp is to be used for pets only and its use is subject to our terms and conditions. Sausage Dog Central will not be held liable for any damage caused to your pet or any person who uses the ramp in any capacity. The 30-35kg limit that the ramp can hold should be used as a guide only. It is recommended that the ramp should hold one dog only at a time. Due to the high shipping costs and unique nature of the ramp, returns and refunds are dealt with on a case by case basis. However, after 14 days of the ramp being delivered Sausage Dog Central will not be held liable for any further costs associated with the ramp. Higher shipping costs may be incurred if you are from a rural or remote area which will discussed with the customer on a case by case basis. If you have any further questions or queries about the DachRamp and its use get in contact with us at info@sausagedogcentral.com.au.

 

SUBMITTING YOUR CONTENT TO BE SHARED

By submitting media to Sausage Dog Central you must first acknowledge, understand and adhere to our terms and conditions for media use. The media you submit, including but not limited to photos or videos, must be your intellectual property. By submitting media to Sausage Dog Central you hereby allow for Sausage Dog Central to share this media in the form it is submitted in, and allow Sausage Dog Central to edit the media to ensure it is suitable for varying platforms, to share as an edited version of the original copy, or as its original copy. You may include a social media link that is associated with the photo, such as a Facebook or Instagram account, however Sausage Dog Central reserves the right to post this content on its various digital platforms including and not limited to Facebook, Instagram, email marketing and web marketing without specifying the author. Upon submission of media you agree to grant Sausage Dog Central existing and future rights to the media submitted and must inform Sausage Dog Central if you would like to give an additional party rights to its use.

 

SHIPPING

Sausage Dog Central attempts to send out deliveries within 1-2 working days from receipt of the order, with final delivery anticipated to be between 4-7 working days depending on postal services for domestic orders. Sausage Dog Central utilises Australia Post for shipment of international parcels with two options available for shipping, Air Mail which has no tracking and Registered post which comes with tracking. Customers who utilise the no tracking service do so at their own risk. Sausage Dog Central through it’s 3rd Party logistics provider will send a consignment number for all orders made (including the Air Mail option) to the customer within 2 business days of purchase. Sausage Dog Central will not be held liable for any missing parcels lost via the “Air Mail, No Tracking” service via Australia Post. Delivery times should only be used as an indication, and Sausage Dog Central will not be held liable for any delays in this process. If after 60 days no parcel has been delivered and the customer has failed to notify Sausage Dog Central that the order has not been delivered the amount of the order will not be refundable. Shipping costs are calculated during the checkout process and will be set at a flat rate. Please contact staff for personalised estimated delivery times if you wish. It is the customers responsibility to inform Sausage Dog Central if a parcel has not been delivered or if a parcel is missing.

 

REFUND AND RETURN

Returns are no problem with us and we try to keep it simple. We are very sorry the product did not work for you. We proudly offer a 100% money back guarantee of the purchase price of the item excluding the shipping cost. Note: Customer returns for non-damaged goods that received free shipping are subject to $4.99 restocking fee.

Please also be informed that to qualify for our return process, you have 30 days after receiving the item to return it back to us.

Please be aware that the item must be in its original packaging with all tags attached. In addition, all returns must be clean, folded and returned in the same condition they were received. Failure to do so could lead to a delay in, or prevent, the processing of your refund or exchange.

Please note, you must include the Order Number on your return. Make sure it is clear and legible on the parcel so it can be received and easily identified by the inbound team. If the Order Number is not clearly written on the parcel, it could lead to a delay in processing your refund or exchange.


In order to return, please send your item to:

Dog Central
14 Awun Court, Springvale,
3171, VIC, Australia.

Once your order has been sent back to us, you MUST email support@sausagedogcentral.com with the tracking number. Specify if you prefer a refund or an exchange, as well as what product you would like in exchange. so we can start processing your refund/exchange. Failure to do so could lead to a delay in, or prevent, the processing of your refund or exchange.

Refunds/exchanges can only be made once the item condition is confirmed and received into stock.

 

PRODUCT INFORMATION

Product descriptions made by Sausage Dog Central intend to be as accurate and up to date as possible. However Sausage Dog Central will not be held liable if elements of the descriptions are inaccurate or not current. In the event that a product has been purchased as a result of a discrepancy in the product description, Sausage Dog Central will offer an exchange for a product of equal or lesser value or a full refund within 30 days of receipt of delivery (excluding shipping costs).

 

ACCOUNTS

If you decide to use this site and create an account, it is important to know that you are responsible for the confidentiality of your account and password as well as restricting access to the electronic device you are using to browse this site. Sausage Dog Central reserves the right to remove or edit content that is harmful in any way at their sole discretion as well as refuse service and terminate accounts.

 

PRICES

Prices for goods and deliveries on this website are current at the time of purchase; however they are subject to change at the discretion of Sausage Dog Central. The customer is responsible for any taxes or other liabilities imposed by governmental agencies.

 

INDEMNITY AND LIABILITY

In no event shall Sausage Dog Central, its officers or affiliates be liable to any user of this website or any other person, dog or other entity for any direct, indirect, special, incidental, consequential or exemplary damages (including, but not limited to physical harm, loss of profits, loss of data, loss of use, or cost of obtaining substitute goods or services) arising out of the use, inability to use, unauthorised access to or use or misuse of the products or the website or any information contained thereon, whether based upon warranty, contract, tort (including negligence), or otherwise.

By using this website and its products and services, you agree to indemnify, hold harmless and defend Sausage Dog Central from any claims, losses, liabilities, and all costs and expenses of defence, including but not limited to, attorney’s fees, resulting directly or indirectly from a claim by a third party that arises in connection with the use of this website, services or products by you or any other person accessing the website using your member login account.